Menlo Chinese School
小甜瓜中文
Cancellation policy
- After school program
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Our afterschool program requires a one-year commitment, but you may freeze your participation at any time, with any refund issued as a credit for future use.
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To freeze or cancel your participation, a 30-day notice is required, and you will be charged for one final billing cycle after your notice is submitted. Please note that refunds will not be issued for unused classes or any billing that occurred prior to your cancellation or freeze request.
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If you cancel and wish to re-enroll in the future, you will need to set up a new membership at the prevailing rate, which may be higher than your current rate.
❄️ Freeze Policy
- After school program
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Families may freeze enrollment for up to 2 months per school year
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A holding fee equal to 50% of monthly tuition applies during the freeze
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The one-month deposit remains on file and cannot be applied toward the holding fee
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A 30-day written notice is required to initiate a freeze
Final interpretation of this policy is reserved by the MCS Office. Contact admin@menlocs.com with questions.
📌 Refunds & Cancellations Policy – Summer Camp
🔄 Cancelation & Refund Policy
✔ Cancellations made at least 30 days before the camp start date (by June 6th, 2025) are eligible for a full refund minus a 10% cancellation fee. Written notice must be provided to our office admin@menlocs.com.
✔ Cancellations made after June 7th are non-refundable.
✔ After June 7th, if the week you booked are not available, you can change the week of summer camp. If our spot still available, please contact MCS office.
📞 Need to Cancel or Have Questions?
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To request a cancellation, please contact our office at admin@menlocs.com.
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Refunds and credits will be processed within 7-10 business days.
We appreciate your understanding and look forward to a fun-filled summer with your child! 🌟