Cancellation and Freeze policy
- After school program
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Our afterschool program requires a one-year commitment. To cancel or freeze your membership, a 30-day written notice is required. Notice must be submitted via email to info@menlocs.com.
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Freeze Policy
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Families may freeze enrollment for up to 2 months per school year.
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A holding fee equals to 50% of the monthly tuition will be applied during the first month during the freeze billing cycle. The second month of the freeze will result in $0.00 in balance for that month.
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Cancellation Policy
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Upon receiving the cancellation notice, you will receive a confirmation to set up the last date of the program. A final invoice will be generated, and the pre-paid tuition deposit will be used to cover the final billing period.
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No credits or refund are issued for classes missed prior to the formal request, or the last date.
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If you cancel and wish to re-enroll in the future, you will need to set up a new membership at the prevailing rate, which may be higher than your current rate.
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Please contact info@menlocs.com with questions.
Refunds & Cancellations Policy – Summer Camp
Cancelation & Refund Policy
✔ Cancellations made at least 30 days before the camp start date (by June 6th, 2025) are eligible for a full refund minus a 10% cancellation fee. Written notice must be provided to our office info@menlocs.com.
✔ Cancellations made after June 7th are non-refundable.
✔ After June 7th, if the week you booked are not available, you can change the week of summer camp. If our spot still available, please contact MCS office.
​Need to Cancel or Have Questions?
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To request a cancellation, please contact our office at info@menlocs.com.
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Refunds and credits will be processed within 7-10 business days.
We appreciate your understanding and look forward to a fun-filled summer with your child! 🌟
For more information, please review our Terms and Conditions.